Operative — legal review in progress
This policy is current and operative; a final legal review is in progress — last updated 2026-07-11. It is written to be clear and protective, but it is not legal advice. If anything here conflicts with a signed agreement between you and SafeHaven, that agreement controls.
1. What is strictly prohibited
The following are banned without exception on SafeHaven:
- any content — photo, video, drawing, text, or AI-generated media — that depicts, sexualizes, or exploits a minor (anyone under 18), real or fictional;
- grooming, enticement, or any attempt to sexualize, contact, or exploit a minor;
- age-play, role-play, or personas that present a participant as a minor in a sexual context;
- links to, requests for, or trading of CSAM anywhere on or off the platform; and
- any account created by or on behalf of a person under 18.
2. Prevention
SafeHaven is age-gated and restricted to adults 18 and older (see our Terms of Service). Every image, whether uploaded or AI-generated, is automatically scanned against the industry known-CSAM hash set the moment it is uploaded, using Microsoft PhotoDNA. A match is blocked before the file is stored, and preserved for reporting, so no one has to view it. Members can report any content or account, and we remove violations and enforce at the account level. Automated detection, member reporting, and account-level enforcement work together to keep minors and abusive content off the platform.
3. What we do when we find it
When PhotoDNA flags a known match, or we otherwise identify apparent CSAM or the sexual exploitation of a minor, we:
- remove the content and disable access immediately;
- preserve the content and associated records as evidence, consistent with law;
- terminate the responsible account(s) and take steps to prevent re-registration;
- reportto the National Center for Missing & Exploited Children (NCMEC) through the CyberTipline, as required by 18 U.S.C. §2258A; and
- cooperate with NCMEC and law enforcement in any resulting investigation.
4. How to report
If you encounter content or behavior involving a minor on SafeHaven, report it immediately using the in-app report tools or by emailing abuse@safehavenkink.com. Please do not download, save, or re-share the material — describe it and where you saw it, and we will handle preservation and reporting through the proper legal channels.
You can also report directly to NCMEC’s CyberTipline at report.cybertip.org (or 1-800-843-5678 in the U.S.). If a child is in immediate danger, contact your local emergency services first.
5. Related policies
This policy works with our Community Guidelines, §2257 Compliance Statement, and Law Enforcement Guidelines.
Related policies